Certified Human Resources Manager CHRM
Your professional step toward HR leadership — study in Arabic, and sit the exam at Sarh’s premises in Amman if you are in Jordan, or online with live proctoring if you are outside Jordan.
to Manager
The CHRM certification from the Global Association for Quality Management GAQM transitions you from executing HR procedures to leading them. There are no prerequisites, teaching is in Arabic, and the 100-question exam is available in Arabic or English and is sat at Sarh’s premises in Amman if you are in Jordan, or online with live proctoring if you are outside Jordan.
Why study CHRM with Sarh?
Human Resources is a profession of decisions, not procedures — and the difference is made by those who explain it to you with examples from the labor market itself.
Accredited by GAQM
The Global Association for Quality Management. Sarh International is its exclusive partner for supervising and delivering the Arabic exams for CFM, CRCM, CHRM and CPCA.
Study and take the exam in Arabic
Teaching is in Arabic, and the exam is available in Arabic and English.
No Prerequisites
You do not need prior HR experience to enroll.
Suitable for transitioning into the field
Many of our students came from other departments and transitioned into Human Resources.
Practice, not memorization
Practical cases from the Jordanian work environment, not theoretical memorization.
Attend in the way that suits you
The same lectures, the same trainer, and the same materials — only the place you attend changes. Most of those who study with us are employed, so the schedule is built around that.
- In-person — Interactive lectures at Sarh’s premises with discussion and practical cases.
- Live online — the same live stream at its scheduled time, with full interaction with the instructor and the group.
- Lecture recordings — if you can’t attend, you receive the recording and it remains available for one year.
Syllabus Content
Six modules from the GAQM syllabus, from HR fundamentals and talent management to performance reviews and dispute resolution.
| Module | What You Learn |
|---|---|
| Human Resources Management Fundamentals | HR’s role in organisational strategy, workforce planning and job analysis, competency-based recruitment and interviewing, orientation and training, compensation and benefits, and managing absence, discipline and termination. |
| Talent Management | Building a talent management strategy, identifying high performers, high-potential employees and critical roles, succession planning, and employee engagement and retention. |
| Performance Management | Designing an effective performance management process, measurable standards and goals, appraisal methods including 360-degree reviews, and constructive feedback and coaching to close performance gaps. |
| Employee Dispute Resolution | Employee grievances and alternative dispute resolution, designing and running a peer review process, and conducting fair hearings and communicating decisions. |
| Conflict Management | Causes, types and stages of conflict, choosing a resolution style, active listening, negotiation and collaborative problem-solving, and coaching individuals and teams through conflict. |
| Anger Management | How anger affects thoughts, behaviour and relationships, recognising personal triggers, assertive communication, responding to other people’s anger, and practical strategies for difficult situations. |
GAQM’s exclusive partner for the Arabic exams
The Global Association for Quality Management (GAQM) is the awarding body for the CHRM certification. Sarh International is GAQM’s exclusive partner for supervising and delivering the Arabic exams for CFM, CRCM, CHRM and CPCA, so preparation and examination take place under the umbrella of the awarding body itself.
- Documented Accreditation — Accreditation certificate issued by GAQM in Sarh’s name.
- Arabic exams — We supervise and deliver the Arabic exams for CFM, CRCM, CHRM and CPCA.
- International Certification — Recognized outside Jordan as well.
Who is this Certification for?
If part of your work involves people — hiring them, evaluating them, or developing them — then this certification is for you.
Exam information
Everything you need to know before taking the exam.
| Accrediting Body | The Global Association for Quality Management (GAQM). |
| Application Requirements | No prerequisites or prior qualifications. |
| Exam Format | 100 multiple-choice questions, in Arabic or English. |
| Exam Location | In Jordan: at Sarh’s premises in Amman. Outside Jordan: online from wherever you are, with live proctoring. We agree the date with you after you book. |
| Exam Fees | 140 JOD for Sarh students and 195 JOD for others, covering three attempts within six months, subject to GAQM’s fee at registration. To book the exam, contact us. |
Certification plan
From the First Lecture to Certification, Step by Step.
Enroll in the course
You receive the curriculum, training slides, and practical case files.
Attending lectures
In-person at Sarh’s premises or live online, with recordings as a backup option.
Practical Application
Cases from the real work environment: job description, performance appraisal, salary structure.
Applying for the exam
100 questions, at Sarh’s premises in Amman if you are in Jordan or online with live proctoring outside Jordan, and the fees include three attempts within six months.
Earn your certificate
You will receive internationally recognized CHRM accreditation from GAQM.
Those Who Studied With Us
HR employees in banks and finance companies — some entered the field from another department.
Honestly, I want to talk about my experience. From the moment I took the CHRM course with you, the place was very organized and comfortable, and the halls were clean and fully equipped. The staff were very respectful and understanding. The instructor is a wonderful person in his explanations and conveys information smoothly.
I wanted to share my experience after finishing the CHRM course at Sarh Center with the instructor🔥 I thought all HR courses were about memorization, but at Sarh Center and with him, I completely changed my mind. The lectures flew by because the explanation was so enjoyable and the atmosphere at the center was great!
Taha Sameeh KhalilJordan Islamic BankMy experience in the CHRM course at Al-Sarh Training Institute was excellent. The content was clear and organized, and the instructor was highly competent and explained in a practical style. The institute is professional and highly organized. I highly recommend it.
Noura Al-HamzaHR Officer — Jordanian Facilities for Specialized FinanceFAQs
What applicants ask us most before registering.
What is the accrediting body?
The Global Association for Quality Management (GAQM). Sarh International is GAQM’s exclusive partner for supervising and delivering the Arabic exams for CFM, CRCM, CHRM and CPCA.
Are there application requirements?
No; the certification is available without any prerequisites or prior qualifications.
Are the study and exam in Arabic?
Teaching is in Arabic, and the exam is available in Arabic and English.
What is the exam format?
100 multiple-choice questions.
Where do I take the exam?
In Jordan: at Sarh’s premises in Amman. Outside Jordan: online from wherever you are, with live proctoring. We agree the date with you after you book.
How much are the exam fees?
140 JOD for Sarh students and 195 JOD for others, covering three attempts within six months, subject to GAQM’s fee at registration. To book the exam, contact us.
Is it useful if I don’t work in HR?
Yes; many of our students came from other departments and later transitioned into the field.
Are lecture recordings available?
Yes, if you can’t attend, you receive the recording and it remains available for one year.
Get started now
No prerequisites, no language barrier. An international HR management certification starting from a single lecture.
