{"id":45459,"date":"2026-10-01T10:53:32","date_gmt":"2026-10-01T07:53:32","guid":{"rendered":"https:\/\/sarhgroups.com\/refund-policy"},"modified":"2026-10-01T10:53:32","modified_gmt":"2026-10-01T07:53:32","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/sarhgroups.com\/en\/refund-policy","title":{"rendered":"Refund and Withdrawal Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Refunds cannot currently be requested online through the website; we are working on adding this. Until then, please contact our registration team about any refund request.<\/p>\n\n\n<h2 class=\"wp-block-heading\">Withdrawing from a course<\/h2>\n\n\n<ul class=\"wp-block-list\">\n\n<li>You can withdraw and get a refund if the course has not started yet, less the cost of any materials you have already received.<\/li>\n\n\n<li>Once the course has started you cannot withdraw, but you can defer or move to another section.<\/li>\n\n<\/ul>\n\n\n<h2 class=\"wp-block-heading\">How refunds are paid<\/h2>\n\n\n<p class=\"wp-block-paragraph\">When a refund is approved, we pay it by bank transfer to your account. Bank transfer fees are paid by the customer.<\/p>\n\n\n<h2 class=\"wp-block-heading\">Printed books<\/h2>\n\n\n<p class=\"wp-block-paragraph\">If your order arrives damaged or is not what you ordered, contact us as soon as you receive it.<\/p>\n\n\n<h2 class=\"wp-block-heading\">How to request a refund<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Email info@sarhgroups.com or message us on WhatsApp at +962 77 815 0841 with your order number and the reason for your request.<\/p>\n\n\n<p class=\"wp-block-paragraph\">Last updated: 1 October 2026<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>Refunds cannot currently be requested online through the website; we are working on adding this. Until then, please contact our registration team about any refund request. Withdrawing from a course How refunds are paid When a refund is approved, we pay it by bank transfer to your account. Bank transfer fees are paid by the&#8230;<\/p>\n","protected":false},"author":279,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kb_optimizer_status":0,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-45459","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"Bashar Khaddash","author_link":"https:\/\/sarhgroups.com\/en\/author\/bashar-khaddash"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/sarhgroups.com\/en\/wp-json\/wp\/v2\/pages\/45459","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sarhgroups.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sarhgroups.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sarhgroups.com\/en\/wp-json\/wp\/v2\/users\/279"}],"replies":[{"embeddable":true,"href":"https:\/\/sarhgroups.com\/en\/wp-json\/wp\/v2\/comments?post=45459"}],"version-history":[{"count":0,"href":"https:\/\/sarhgroups.com\/en\/wp-json\/wp\/v2\/pages\/45459\/revisions"}],"wp:attachment":[{"href":"https:\/\/sarhgroups.com\/en\/wp-json\/wp\/v2\/media?parent=45459"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}