{"id":34199,"date":"2026-08-26T13:22:10","date_gmt":"2026-08-26T10:22:10","guid":{"rendered":"https:\/\/sarhgroups.com\/?page_id=34199"},"modified":"2026-10-01T12:32:40","modified_gmt":"2026-10-01T09:32:40","slug":"faq","status":"publish","type":"page","link":"https:\/\/sarhgroups.com\/en\/faq","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<style>\n.faq{--nv:#16243f;--rd:#b5181a;--mu:#687386;--tx:#3f4a5d;--ln:#dfe4ea;--sf:#f7f6f3;\n  --mist:#eef3f7;color:var(--tx);font-family:inherit;line-height:1.9}\n.faq *{box-sizing:border-box}\n.faq-hero{padding:40px 0 26px;border-bottom:1px solid var(--ln);margin-bottom:30px}\n.faq h1{margin:0 0 10px;color:var(--nv);font-size:clamp(26px,4vw,36px);font-weight:850;\n  line-height:1.22}\n.faq-lede{margin:0;max-width:64ch;color:var(--mu);font-size:15px;line-height:1.85}\n.faq-g{margin-bottom:34px}\n.faq-g > h2{display:flex;align-items:center;gap:10px;margin:0 0 14px;color:var(--nv);\n  font-size:19px;font-weight:850}\n.faq-g > h2::before{content:\"\";width:9px;height:9px;border-radius:50%;background:var(--rd);\n  box-shadow:0 0 0 5px rgba(181,24,26,.1)}\n.faq details{border:1px solid var(--ln);border-radius:14px;background:#fff;margin-bottom:9px;\n  overflow:hidden}\n.faq summary{padding:15px 18px;cursor:pointer;color:var(--nv);font-size:14.5px;\n  font-weight:800;line-height:1.6;list-style:none;position:relative}\n.faq summary::-webkit-details-marker{display:none}\n.faq summary::after{content:\"+\";position:absolute;inset-inline-end:18px;top:14px;\n  color:var(--rd);font-size:19px;font-weight:700;line-height:1}\n.faq details[open] summary::after{content:\"\\2013\"}\n.faq details[open] summary{background:var(--sf);border-bottom:1px solid var(--ln)}\n.faq-a{padding:15px 18px;color:var(--tx);font-size:13.5px;line-height:1.95}\n.faq-a p{margin:0 0 9px}\n.faq-a p:last-child{margin-bottom:0}\n.faq-a ul{margin:0;padding-inline-start:20px}\n.faq-a li{margin-bottom:5px}\n.faq-a a{color:var(--nv);font-weight:800;text-decoration:underline;text-underline-offset:3px}\n.faq-cta{padding:22px;border-radius:18px;background:var(--nv);color:#dbe3f0;font-size:14px;\n  line-height:1.8}\n.faq-cta b{display:block;margin-bottom:6px;color:#fff;font-size:16px;font-weight:850}\n.faq-cta a{color:#fff;font-weight:800;text-decoration:underline;text-underline-offset:3px}\n<\/style>\n<div class=\"faq\" dir=\"ltr\" style=\"text-align:left\">\n<div class=\"faq-hero\">\n<h1>Frequently asked questions<\/h1>\n<p class=\"faq-lede\">The things people usually ask before registering: fees, instalments and payment; how the teaching works and whether lectures are recorded; books and delivery; and how to reach us.<\/p>\n<\/div>\n<div class=\"faq-g\">\n<h2>Registering and paying<\/h2>\n<details>\n<summary>How do I register for a course?<\/summary>\n<div class=\"faq-a\">\n<p>Message us on WhatsApp, call, or use the <a href=\"https:\/\/sarhgroups.com\/en\/contact-us-2\">contact page<\/a>, and send a copy of your ID and your email address. Our registration team adds you to the course and section that suits you, and your study material usually reaches your home or office within a week if you want it delivered.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>What payment methods do you accept?<\/summary>\n<div class=\"faq-a\">\n<p>Cash, CliQ, bank transfer, and Visa cards either at the centre or on the website with no commission. Our finance department can issue you a receipt after payment.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Can I pay in instalments? What does it take to reserve a seat?<\/summary>\n<div class=\"faq-a\">\n<p>The minimum payment to reserve a seat on a short course is 50 JOD.<\/p>\n<p>Instalments are available on CMA, JCPA and CIA only, and the instalment total is higher than the cash price:<\/p>\n<ul>\n<li><b>CMA<\/b>: Price before discount 1,100 JOD \u00b7 895 JOD in instalments \u00b7 840 JOD cash. The instalments are 350 JOD up front, then 545 JOD across three payments (180 + 180 + 185).<\/li>\n<li><b>JCPA<\/b>: Price before discount 640 JOD \u00b7 595 JOD in instalments \u00b7 540 JOD cash.<\/li>\n<li><b>CIA<\/b> with printed books: Price before discount 740 JOD \u00b7 695 JOD in instalments \u00b7 640 JOD cash.<\/li>\n<li><b>CIA<\/b> with e-books: Price before discount 680 JOD \u00b7 635 JOD in instalments \u00b7 580 JOD cash.<\/li>\n<\/ul>\n<p>For how the JCPA and CIA instalments are split, contact the registration team. For every other course, you can pay in full or in two payments at no extra cost.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>What do the course fees cover?<\/summary>\n<div class=\"faq-a\">\n<p>The study material, the lectures, the teaching, the support, and the questions and exercises. They do not cover the official exam fees, which are paid to the awarding body.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Are there discounts?<\/summary>\n<div class=\"faq-a\">\n<p>Yes: for paying cash, for registering two or more people together, for former students, and for registering on more than one course. Discounts start at 25 JOD per person or per course and grow with the number. Contact the registration team for the exact figure.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Is there a university student discount?<\/summary>\n<div class=\"faq-a\">\n<p>There are currently no special discount agreements with Jordanian universities.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Can I reserve a seat without paying?<\/summary>\n<div class=\"faq-a\">\n<p>You can hold a provisional booking by sending your ID and phone number, but confirming the seat requires at least part of the fee.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Can I withdraw and get a refund?<\/summary>\n<div class=\"faq-a\">\n<p>Yes, if the course has not started, less the cost of any materials you have already received. Once the course has begun you cannot withdraw, but you can defer or move to another section.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Can I transfer to a different course or section?<\/summary>\n<div class=\"faq-a\">\n<p>Yes, through the registration team \u2014 it depends on the materials you have received and how many lectures you have attended.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<div class=\"faq-g\">\n<h2>Studying and certificates<\/h2>\n<details>\n<summary>Are courses in person or online?<\/summary>\n<div class=\"faq-a\">\n<p>Every course runs in person and online at the same time, and you choose which suits you.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Are lectures recorded? What if I miss one?<\/summary>\n<div class=\"faq-a\">\n<p>All lectures are recorded. Each recording is uploaded automatically to your account on the Sarh Online platform within 24 hours, and lecture recordings stay available to you for one year. Your account opens a day or two before the course starts, with the joining link and the files.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Is the certificate different for online attendance?<\/summary>\n<div class=\"faq-a\">\n<p>No. You receive the same certificate whether you attend in person, online, or through the recordings.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Are your certificates accredited?<\/summary>\n<div class=\"faq-a\">\n<p>Every course includes a Sarh certificate of attendance, and the professional courses prepare you for the international certification once you pass the official exam. Sarh is a PMI Authorized Training Partner, an IMA-approved CMA course provider at Gold tier, a CFI Authorized Training Partner, an ACCA Registered Learning Partner, and GAQM&#8217;s exclusive partner for supervising and delivering the Arabic exams of CFM, CRCM, CHRM and CPCA.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>What language is the teaching in?<\/summary>\n<div class=\"faq-a\">\n<p>Teaching is generally in Arabic, though some courses have English material and English exams. Each course page states its language.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>What courses do you offer?<\/summary>\n<div class=\"faq-a\">\n<p>Seventeen courses across accounting, finance, project management, human resources, Excel and law \u2014 including PMP, CMA, CIA, JCPA, FMVA, DipIFR, CertIFR, CFM, CHRM, CISA, CPCA, CRCM, tax expert, labour law expert, practical accounting, Excel applications and FMAA. Browse them on the <a href=\"https:\/\/sarhgroups.com\/en\/training-courses\">training courses page<\/a>.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>When does the next intake start?<\/summary>\n<div class=\"faq-a\">\n<p>The schedule is kept up to date on the <a href=\"https:\/\/sarhtraining.s.gy\/Schedule\" target=\"_blank\" rel=\"noopener\">schedule page<\/a>. The registration deadline varies by course.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<div class=\"faq-g\">\n<h2>Books and delivery<\/h2>\n<details>\n<summary>How much is delivery?<\/summary>\n<div class=\"faq-a\">\n<p>Collection from the centre is free. Delivery within Amman is 2.5 JOD, and 4 JOD to other governorates. Outside Jordan we ship via Aramex, with fees varying by country as shown at checkout. Printed books usually arrive within a week; see our <a href=\"https:\/\/sarhgroups.com\/en\/shipping-policy\">shipping policy<\/a> for details.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>How do I order the books?<\/summary>\n<div class=\"faq-a\">\n<p>You can buy the JCPA and CIA books at the Sarh centre, by phone or message, or from the <a href=\"https:\/\/sarhgroups.com\/en\/materials\">materials page<\/a>.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Which edition are the curricula?<\/summary>\n<div class=\"faq-a\">\n<p>Both are the latest 2026 edition. The CIA curriculum changed completely; for JCPA the auditing standards, accounting standards and legislation books were revised, with lighter updates to the rest.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Can I buy a single part?<\/summary>\n<div class=\"faq-a\">\n<p>CIA books can be bought one part at a time or as the full set. JCPA books are sold only as a complete set \u2014 Paper One (legislation) corresponds to books five, six and seven, and Paper Two (financial and audit) to the first four books.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>How long does question bank access last, and how do I renew?<\/summary>\n<div class=\"faq-a\">\n<p>The subscription runs 18 months from your first login to the platform, not from the date of purchase. When it expires you can extend it from the renewal page, and the renewal is added to your current expiry date if your subscription is still live.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Can I exchange older books?<\/summary>\n<div class=\"faq-a\">\n<p>Yes, at a reduced fee through the registration department.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<div class=\"faq-g\">\n<h2>About Sarh and contact<\/h2>\n<details>\n<summary>Who is Sarh International?<\/summary>\n<div class=\"faq-a\">\n<p>A Jordanian company founded in Amman in 2005, specialising in training and professional certifications in accounting, finance, project management and human resources.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Where are you based?<\/summary>\n<div class=\"faq-a\">\n<p>Jabal Al-Hussein, Amman \u2014 a five-floor building with 11 training halls, two labs, a rest area and a prayer room. <a href=\"https:\/\/maps.app.goo.gl\/Gweoqa5prHwXS4QcA\" target=\"_blank\" rel=\"noopener\">Find us on Google Maps<\/a>.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Do you have other branches?<\/summary>\n<div class=\"faq-a\">\n<p>Sarh is currently in Jabal Al-Hussein, Amman only, with no other branches inside or outside Jordan. Courses are available online and you can join from anywhere.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>What are your opening hours?<\/summary>\n<div class=\"faq-a\">\n<p>Saturday to Thursday, 8:30am to 8pm, except public holidays.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>How do I contact you?<\/summary>\n<div class=\"faq-a\">\n<p>WhatsApp and mobile: +962 77 815 0841 \u00b7 Phone: +96265661562 \u00b7 Email: Info@sarhgroups.com \u00b7 or use the <a href=\"https:\/\/sarhgroups.com\/en\/contact-us-2\">contact page<\/a>.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>I have a problem with the platform or question bank.<\/summary>\n<div class=\"faq-a\">\n<p>Send us a screenshot of the problem and we will put you in touch with a specialist.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>I want to work as an instructor or apply for a job.<\/summary>\n<div class=\"faq-a\">\n<p>Send your CV to Info@sarhgroups.com and we will be in touch when a vacancy opens, or use the <a href=\"https:\/\/sarhgroups.com\/en\/join\">join us page<\/a>.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Our company would like to work with you.<\/summary>\n<div class=\"faq-a\">\n<p>Email Info@sarhgroups.com and the relevant manager will get back to you.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<div class=\"faq-cta\"><b>Did not find your answer?<\/b>Message us on WhatsApp at +962 77 815 0841 or use the <a href=\"https:\/\/sarhgroups.com\/en\/contact-us-2\">contact page<\/a>, and we will reply during opening hours.<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions The things people usually ask before registering: fees, instalments and payment; how the teaching works and whether lectures are recorded; books and delivery; and how to reach us. Registering and paying How do I register for a course? Message us on WhatsApp, call, or use the contact page, and send a copy&#8230;<\/p>\n","protected":false},"author":279,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kb_optimizer_status":0,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-34199","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"Bashar Khaddash","author_link":"https:\/\/sarhgroups.com\/en\/author\/bashar-khaddash"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/sarhgroups.com\/en\/wp-json\/wp\/v2\/pages\/34199","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sarhgroups.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sarhgroups.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sarhgroups.com\/en\/wp-json\/wp\/v2\/users\/279"}],"replies":[{"embeddable":true,"href":"https:\/\/sarhgroups.com\/en\/wp-json\/wp\/v2\/comments?post=34199"}],"version-history":[{"count":2,"href":"https:\/\/sarhgroups.com\/en\/wp-json\/wp\/v2\/pages\/34199\/revisions"}],"predecessor-version":[{"id":45717,"href":"https:\/\/sarhgroups.com\/en\/wp-json\/wp\/v2\/pages\/34199\/revisions\/45717"}],"wp:attachment":[{"href":"https:\/\/sarhgroups.com\/en\/wp-json\/wp\/v2\/media?parent=34199"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}